The hotel has 10 exclusive suites decorated in keeping with the history of the house, a central patio where breakfasts is served, as well as entertainments and wines to enjoy in different spaces of the house, such as the pool, rooms or terraces.
Creating positive experiences and showing the best of Campeche to our guests through our attention and services is our main objective. Casa Don Gustavo is the first and only hotel in the state of Campeche to have the Tesoros de México quality label , from the Premium program of the Federal Tourism Office.
Nearby attractions invite you to take a walk around Casa Don Gustavo to enjoy the Historic Center of Campeche, Museums of Mayan Culture, Bastions, Walls, the imposing Cathedral of Campeche, and a short distance from the Convention Center and House of Crafts Tukulná. Besides being the meeting point for outings to Archaeological Cities such as Edzná and Calakmul. Welcome to the pleasure of living!
PRIVACY STATEMENT:
Operadora Gusther SA de CV with commercial name Hotel Boutique Casa Don Gustavo, with address at Calle 59 No. 4, San Francisco de Campeche, Campeche, CP 24000, is a company committed to protecting your privacy. Our Data Protection Officer is located at the same address and you can contact him by email: datos.personales@casadongustavo.com.
For what purposes will we use your personal data?
The personal data that we collect from you will be used for the following purposes that are necessary for the service you request:
• Quote, guarantee and / or charge hosting services.
• Quote, guarantee and / or charge food and beverage services.
• Quote, guarantee and / or charge additional services such as: massages, tours, etc.
• Offer you a better service and, where appropriate, identify your preferences during your stay and make it more pleasant.
Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better care:
• Likewise, you can use the information to offer you promotions and tourist products, special services, newsletters and surveys, or to compile statistics.
In case you do not want your personal data to be processed for these additional purposes, from this moment you can communicate the above, through a request that must be submitted in writing to the following address Calle 59 No. 4, San Francisco de Campeche, Campeche, 24000 from Monday to Friday from 9:00 am to 2:00 pm or to the email datos.personales@casadongustavo.com.
Said request must contain at least the following: Name of the owner of the Personal Data, email to receive notifications, documents that prove their identity, clear and precise description of the personal data with respect to which they seek to exercise the right. Hotel Boutique Casa Don Gustavo may require you within 5 days of receipt of the request, to provide the elements or documents necessary to process it. You will have 10 days to attend to the request, if you do not respond within that period, the corresponding request will be considered not submitted.
The attention periods will be a maximum of 20 days from the date the request is received to communicate the decision adopted, so that, if it is appropriate, make it effective within the 15 days following the issuance of the response. In order to protect your confidentiality, Hotel Boutique Casa Don Gustavo will send the response to your request to the email you have provided for this purpose.
The refusal to use your personal data for these purposes may not be a reason for us to deny the services and products that you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data: Identification data: name (s), surname (s), address, home phone number, cell phone and / or work, signature, email, age. Financial Data: cardholder name, credit card number, expiration date, security code. Billing Data: name or company name, RFC, tax address. Preference Data: related to the room, required services and / or reasons or travel preferences. In addition to the personal data mentioned above, for the purposes reported in this privacy notice we will use the following personal data considered sensitive, which require special protection: related to health or different capacities.
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request by email by writing to datos.personales@casadongustavo.com
To know the procedure and requirements for the exercise of ARCO rights, you can call the following telephone number (981) 816 8090; enter our website www.casadongustavo.com to the Contact section, or contact our Privacy Representative, who will process the requests for the exercise of these rights, and will answer any questions you may have regarding the treatment of your information. The contact details of the Privacy Department are the following:
Calle 59 No. 4, 01 981 816 8090, datos.personales@casadongustavo.com.
How can you revoke your consent to the use of your personal data?
You can revoke the consent that, in your case, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us. To revoke your consent, you must submit your duly signed written request to Calle 59 No 4, Centro Histórico, Campeche or by mail to datos.personales@casadongustavo.com To know the procedure and requirements for the revocation of consent, you can enter our website www.casadongustavo.com in the Contact section, or contact our Privacy Department.